Connection: Family Engagement - Vitalia Montrose

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April 24, 2026

Connection: Family Engagement

Category: Memory Care

Author: Whitney Wilson, Memory Care Director

Family involvement in Memory Care is incredibly valuable and, at times, understandably complex. As dementia progresses for a loved one, families often face new emotions and uncertainty. They also wonder how to stay connected in meaningful ways. At the same time, Memory Care teams can guide families toward involvement that enhances quality of life for both the resident and the family. As Memory Care Director of Vitalia Montrose, I have seen how purposeful family involvement can go beyond traditional visits. With the right support, families can remain active participants in their loved one’s journey.

Creating Meaningful Moments

I engage families in meaningful events by creating opportunities that meet residents where they are. These moments honor their life stories and welcome family participation without pressure. When these experiences are thoughtfully planned, visits become more than routine obligations. They become meaningful chances to connect and create lasting, positive memories.

A loved one places a happy birthday crown on a senior resident at Vitalia Montrose.

Families often want to stay involved but feel unsure or overwhelmed as dementia progresses. I support them through empathy, education, and gentle guidance. Many are navigating grief, uncertainty, and concern about doing the wrong thing. My goal is to reassure them while offering practical, approachable ways to stay connected to their loved one.

One care conference stands out to me. A daughter shared that her mother had always loved baking, especially making pies from scratch, and that the kitchen had once been the heart of their home. With that in mind, our team invited the daughter to join her mother in a simple, guided baking activity during her next visit.

Instead of relying on conversation alone, we encouraged the daughter to connect with her mother through the familiar process of rolling dough, sprinkling flour, and handling ingredients. At first, the resident felt hesitant, but as the activity continued, she became calmer, more attentive, and began to smile. At one point, she even started mimicking the motions of kneading dough, something she had not done in years.

Getting Involved in the Neighborhood

If a family member would like to begin volunteering in the neighborhood, they are welcome to reach out directly to get started.

There is no one-size-fits-all approach to family engagement in Memory Care. With intention, empathy, and clear guidance, it can become one of the most impactful parts of a resident’s experience. When families feel supported, empowered, and invited into meaningful moments, the result is often deeper connection, improved well-being, and a stronger sense of community for everyone involved. Whether someone is a family member looking to stay involved or a care professional seeking new ideas, I hope these insights inspire thoughtful, compassionate engagement in every Memory Care neighborhood.

VITALIA® Montrose in Copley, OH offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near Cleveland Clinic with convenient access to major shopping centers and attractions, including Mud Run Golf Course and Driving Range, Summit Mall, Cuyahoga Valley National Park, Summit County Metro Park, Stan Hywet, and Hale Farm. Schedule your tour of VITALIA Montrose today Join the VITALIA Montrose team

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